International Journal of Medical Sciences

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Int J Med Sci 2012; 9(3):228-236. doi:10.7150/ijms.3353

Research Paper

Assessment of Resident Physicians in Professionalism, Interpersonal and Communication Skills: a Multisource Feedback

Bo Qu1, Yu-hong Zhao2, Bao-zhi Sun1✉

1. School of Public Health, Harbin Medical University, Harbin 150086, China;
2. School of Continuing Education, China Medical University, Shenyang 110001, China.


Objective: To assess the internal validity and reliability of a multisource feedback (MSF) program by China Medical Board for resident physicians in China.

Method: Multisource feedback was used to assess professionalism, interpersonal and communication skills. 258 resident physicians were assessed by attending doctors, self-evaluation, resident peers, nurses, office staffs, and patients who completed a sealed questionnaire at 19 hospitals in China. Cronbach's alpha coefficient was used to assess reliability. Validity was assessed by exploratory factor analyses and by profile ratings.

Results: 4128 questionnaires were collected from this study. All responses had high internal consistency and reliability (Cronbach's α> 0.90), which suggests that both questions and form data were internally consistent. The exploratory factor analysis with varimax rotation for the evaluators' questionnaires was able to account for 70 to 74% of the total variance.

Conclusion: The current MSF assessment tools are internally valid and reliable for assessing resident physician professionalism and interpersonal and communication skills in China.

Keywords: Resident physician, Multisource feedback, Professionalism, Interpersonal and Communication Skills, international

This is an open access article distributed under the terms of the Creative Commons Attribution (CC BY-NC) License. See for full terms and conditions.
How to cite this article:
Qu B, Zhao Yh, Sun Bz. Assessment of Resident Physicians in Professionalism, Interpersonal and Communication Skills: a Multisource Feedback. Int J Med Sci 2012; 9(3):228-236. doi:10.7150/ijms.3353. Available from